Privacy & Cookie Policy

Information We Collect

We only collect the information needed to operate our website and respond to enquiries.

• Information you provide: Your name, email address, and any message sent through our contact forms.
• Automatically collected data: Your IP address, browser type, operating system, and basic usage information (such as pages visited and time spent on the site).
• Cookies: Small files stored on your device to help the website function properly and understand how visitors use it. (See Section 4.)

How We Use Your Information

We use your information to:

• Respond to enquiries and messages you send us.
• Maintain and improve the performance and security of our website.
• Analyse website traffic using anonymous data from Google Analytics.

Our lawful bases for processing this information are your consent (when you contact us or accept cookies) and our legitimate interest in running and improving our website.

Sharing Your Information

We do not sell or trade personal data.
We may share limited information with trusted service providers who support our website (for example, hosting or analytics).
We may also disclose information if required by law or to protect our legal rights.

Cookies

Cookies are small text files stored on your device.

• Essential cookies: Required for the website to function correctly.
• Performance cookies: Used only if you consent, to understand how the site is used.

You can control or delete cookies through your browser settings. Disabling them may affect how the site works. For details, visit www.allaboutcookies.org.

Data Retention

We keep personal information only as long as needed to respond to your enquiry or operate the website effectively, unless the law requires longer retention.

Data Security

We take reasonable technical and organisational steps to protect your information.
However, no online system is completely secure, so please share only information you’re comfortable sending.

Third-Party Links

Our website may include links to other organisations. We are not responsible for their content or privacy practices.

Updates

We may update this policy from time to time. The latest version will always appear on this page with the updated effective date.

Contact Us

For any questions about this Privacy & Cookie Policy or to exercise your data rights, contact us at: admin@headoverwheels.org.uk

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